Cookie Policy
At NeuroFlareOn, we believe in transparency about how our website works behind the scenes. This policy explains what cookies and similar tracking technologies we use on neuroflareon.com, why we use them, and how you can manage your preferences.
Think of cookies as helpful digital assistants that remember your preferences and make your experience smoother each time you visit our day trading education platform.
What Are Cookies and Tracking Technologies?
Cookies are small text files that websites store on your device when you visit them. They're like digital bookmarks that help websites remember information about your visit and preferences.
We also use similar technologies like web beacons, pixel tags, and local storage to enhance your learning experience on our platform. These tools help us understand how you interact with our day trading educational content and improve our services accordingly.
For example, when you're halfway through one of our trading strategy modules, cookies help us remember where you left off so you can continue seamlessly during your next visit.
Types of Tracking We Use
These are the backbone technologies that make our website actually work. Without them, you wouldn't be able to log into your account, navigate between pages, or access your course progress.
We can't turn these off because they're necessary for basic website functionality - like keeping you logged in as you move between different trading lessons.
These help us understand which trading topics are most popular, where students spend the most time, and which parts of our educational content need improvement.
For instance, if we notice many students are struggling with a particular risk management concept, we can create additional resources to help.
These remember your learning preferences, such as your preferred chart settings, favorite trading strategies, and course completion status.
They also help us personalize your experience by suggesting relevant content based on your previous interactions with our platform.
These enable features like our live chat support, webinar notifications, and educational email preferences.
They help us provide timely assistance when you need help with complex trading concepts or technical platform issues.
How Tracking Enhances Your Experience
- Remembering your login credentials so you don't have to re-enter them constantly
- Saving your progress through our comprehensive trading education modules
- Customizing content recommendations based on your learning style and interests
- Providing faster page loading by storing frequently accessed educational materials
- Enabling interactive features like our trading simulators and progress tracking
- Delivering relevant market updates and educational content to your dashboard
- Maintaining your preferred settings for charts, notifications, and display options
- Supporting our customer service team with context about your account and questions
Data Retention and Storage
Different types of data have different lifespans, depending on their purpose and legal requirements. Here's how long we typically store various types of information:
Managing Your Cookie Preferences
You have several options for controlling how cookies and tracking technologies work on your device. Here are the most effective methods:
Browser Settings
Most browsers allow you to view, delete, and block cookies through their settings menu. You can usually find these options under "Privacy" or "Security" settings. Keep in mind that blocking all cookies might affect some website functionality.
Account Preferences
When you're logged into your NeuroFlareOn account, you can adjust many tracking preferences directly from your account dashboard. This includes email preferences, content recommendations, and analytics participation.
Third-Party Opt-Outs
Some analytics and advertising services provide their own opt-out tools. We'll always respect these preferences and work to honor your choices across our platform.
Mobile Device Controls
If you're accessing our platform through a mobile app or mobile browser, your device settings may include additional privacy controls that affect how tracking technologies work.
Third-Party Services
We work with several trusted third-party services to provide you with the best possible trading education experience. These might include:
Analytics providers that help us understand how our educational content performs, customer support tools that enable us to assist you more effectively, and content delivery networks that make our platform faster and more reliable.
Each of these partners has their own privacy policies and cookie practices. We carefully select partners who share our commitment to protecting your privacy and maintaining high security standards.
Policy Updates: We review and update this cookie policy regularly to reflect changes in technology, legal requirements, and our services. When we make significant changes, we'll notify active users via email and update the date at the top of this page.
Questions About Our Cookie Policy?
If you have questions about how we use cookies or want to discuss your privacy preferences, we're here to help.
Email: support@neuroflareon.com
Phone: +66 44 275 004
Address: 60 Sukhumvit, Saensuk, Chon Buri 20130, Thailand